FAQs

ORDERS

• WHERE IS MY ORDER?
• HOW DO I AMEND MY ORDER?
• CAN I CANCEL MY ORDER?
• WHERE DO YOU SHIP YOUR ORDERS FROM?
• DO YOU OFFER FREE SHIPPING?
• WHAT SHIPPING OPTIONS DO YOU HAVE?

CUSTOMS AND SHIPPING

• WILL I BE CHARGED CUSTOMS?
• WHAT SHIPPING OPTIONS DO YOU HAVE?

REFUNDS AND RETURNS

• WHAT IS YOUR RETURNS AND EXCHANGE POLICY?
• HOW DO I MAKE A RETURN?
• HOW DO I MAKE AN EXCHANGE?

ACCOUNT

• HOW DO I CHANGE MY EMAIL?
• HOW DO I RESET MY PASSWORD?

PAYMENTS

• WHAT PAYMENT METHODS DO YOU ACCEPT?
• DO YOU ACCEPT CLEARPAY?
• DO YOU ACCEPT KLARNA?